- Patient Relationship Manager
- Online Scheduling
- Appointment Reminders
- Online Reputation Management
- Patient Surveys
- Patient Recall Marketing
- ROI Tracking & Web Analytics
- Patient Scheduling Rollover
- Website SEO & Medical Marketing
- Administrative
Patient Management & Communication Software
PATIENT MANAGEMENT & COMMUNICATION SOFTWARE
Having a CRM tool in place for your patient coordinators enhances their productivity, standardizes their talking points with every patient, and provides pipeline visibility from lead to consultation, to purchase.
Benefits: Patient Management & Communication Software
Convert More Patients
Our patient relationship manager and communication center integrate directly into your practice management system which gives your patient scheduling team the complete picture of a patient. When they receive inbound communication the software will immediately tell them if they are an existing patient or brand new to the practice. Knowing the history of a patient automatically allows patient schedulers to capitalize on booking opportunities.
Call, Text, Email, Book From One Screen
Our patient communication screen allows you to see all inbound communication from patients. Patient schedulers can toggle between new inquiries that need to be reached out to and patients that have already started their communication but need follow-ups from the office. When a patient lead is being worked on the patient coordinator has the ability to call, text and email them from the same screen, which saves time from them having to log in and out of different communication software.
Communication Transparency
Our patient relationship screens provide a complete history of both manual or human communication and automated communication that a patient received. From manual communication including text exchanges, phone calls, and emails to automatic communication like recall marketing, appointment reminders, and patient surveys. You can also see all historical appointments, attendance status, and revenue from each.
How it Works: Patient Management & Communication Software
Our patient relationship manager integrates directly into your practice management system and exchanges patient data in real-time. So whether you update a patient’s information in RSI’s dashboard or in your PMS, the two databases will sync and update the information accordingly. This gives your staff the flexibility to make updates wherever it is most convenient at that moment.
Track & Analyze Your Sales Pipeline
Our real-time dashboards keep your patient coordinators and your managers on the same page regarding your sales pipeline. Our tools make it easy to stay focused on high-value opportunities and make it easy to collaborate by keeping activity and communication history transparent. All communication is automatically updated and timestamped so that patient schedulers can move quickly from one patient to the next without worrying about daunting administrative tasks.
